SmileDirectClub Review

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SmileDirectClub Review: SmileDirectClub Pros & Cons

SmileDirectClub (smiledirectclub.com) is a well-known which competes against other like Invisalign, Byte, Candid, Instasmile and Pro Teeth Guard. Based on our in-depth SmileDirectClub review, when compared to its competitors, SmileDirectClub ranks as one of the top-performing brands in its category, with an overall ranking of #2 out of 76 total brands. Read the full Smiledirectclub.com review below for more details.

  • Toothpaste options: Does each store offer any whitening toothpaste options? Can I buy whitening toothpaste from each system?
  • Retainers included: Does each store offer retainers for me to purchase for after I've finished the alignment process? When I'm done straightening my teeth, can I buy a retainer from each system?
  • High-quality orthodontists: Does each store work with high-quality orthodontists? How experienced are the orthodontists at each system?
  • Teeth whitening included: Is teeth whitening included in my each store purchase? What whitening options does each system offer, if any?
  • No dentist visit requirement: Can I get an aligner from each store without going to the dentist? Does each system allow me to create my own mold at home?
  • Physical locations: Does each store have any physical locations where I can go in for a check-up? Am I able to stop into each system's stores anywhere?
  • Free replacements: Does each store offer free replacements if my alignment trays are lost or stolen? What type of warranty does my each system invisible braces come with?
  • Sensitivity protection: Does each store say that their whitening won't make my teeth sensitive? How good is each system at making sure my teeth don't become sensitive after whitening?
  • Good alignment tray clearness: How clear is an aligner from each store? Is a each system teeth aligner really clear?
  • Accurate fitting aligners: How well does each store's alignment trays fit? Does each system's invisible braces fit well?
  • Quick alignments: How fast does each store straighten teeth? Will my teeth be straightened quickly with each system?
  • High stain-resistance: How resistant are each store alignment trays to stains? Will each system invisible braces be stained by coffee or tea?
  • Products made in USA: Are each store products made in the USA? Does each system manufacture their products in the United States?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each system sell cruelty-free products?
  • Dental insurance coverage: Does each store take dental insurance? each system insurance?
  • Reliability: How reliable is each store? How would you rate each system's reliability against its competitors?
  • Overbite correction: each store overbite? Does each system fix overbite?
  • Underbite correction: each store underbite? Does each system fix underbite?
  • Crossbite correction: each store crossbite? Does each system fix crossbite?
  • Customer service: How good is each store's customer service? How does each system's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each system cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each system offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each system offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each system international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each system have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each system to pick up in-store?
  • PayPal: Does each store accept PayPal? each system PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each system take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each system accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each system accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each system take Amazon Pay?
  • Shop Pay: Does each store accept Shop Pay? Does each system take Shop Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each system take Bitcoin for payment?
  • Alipay: Does each store accept Alipay? Does each system take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each system maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each system have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each system military discount?
  • Student discounts: Does each store have a student discount? Does each system have a student discount?
  • Price matching: Does each store price match? each system price matching?
  • Birthday discounts: each store birthday discount? Does each system give birthday discounts?
  • Senior discounts: each store senior discount? Does each system have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each system give discounts to teachers and educators?
  • Rewards programs: Does each store have a rewards program? each system rewards program?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each system offer discounts to essential workers?
  • Competitor coupons: Does each store accept competitors' coupons? Does each system take competitor coupons?
  • Coupon stacking: Does each store support coupon stacking? each system coupon stacking?
  • Wholesale purchasing: Does each store sell wholesale? each system wholesale?
  • Sales events: Does each store ever have sales or promotional events? How often does each system have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each system have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each system have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each system accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each system purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each system offer a loyalty or rewards program?
  • Live chat: Does each store offer live chat support? each system's live chat support?
  • Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each system order once I've placed it?
  • Order tracking: How does I track my each store order? each system track order?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each system offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each system?
  • Social media pages: each store social media pages? List of each system's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each system Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each system take Afterpay financing?
  • Klarna financing: Does each store accept Klarna financing? Does each system take Klarna for financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each system support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each system take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each system Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each system offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each system's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each system GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each system Snap Finance support?
  • Four financing: Does each store accept Four financing? Does each system take Four financing?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each system have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each system use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each system offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each system eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each system taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each system have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each system offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each system use ethical practices?

SmileDirectClub's strengths are:

  • Good sensitivity protection details
  • Good alignment tray clearness details
  • Offers retainer options details
  • Offers orthodontist quality details
  • Offers included teeth whitening options details
  • View 16 more strengths

Knoji has 41 SmileDirectClub reviews and ratings as of January 16, 2021. Knoji editors and the Knoji shopper community have reviewed SmileDirectClub and compared it against 0 top brands, reviewing SmileDirectClub based on product and store features such as toothpaste options, retainer options and orthodontist quality. Knoji reviews and ranks Smiledirectclub.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 41 SmileDirectClub reviews, SmileDirectClub earns an overall score of 4.5 out of 5.0 points. SmileDirectClub offers 4 total features such as retainers included, high-quality orthodontists and teeth whitening included. SmileDirectClub's's review score also factors in its popularity, which is in the mid-range compared to competing .

SmileDirectClub currently has 19 active discount codes. You can view all SmileDirectClub's coupon codes here

View details & use
MAIL50
View details & use
SMILES100
View details & use
SMILE2021
View details & use
NEWSMILE2021
View details & use
SDCAFF50
View details & use
NEWSMILE50

SmileDirectClub FAQ

Pricing & Discount Policies

Does SmileDirectClub have an official coupons page?

Does SmileDirectClub offer discounts to AARP members?

Does SmileDirectClub offer a military discount?

Does SmileDirectClub have a student discount?

Does SmileDirectClub price match?

Does SmileDirectClub give birthday discounts?

Does SmileDirectClub have a senior discount policy?

SmileDirectClub teacher discount?

Does SmileDirectClub have a rewards program?

Does SmileDirectClub accept competitors' coupons?

Does SmileDirectClub support coupon stacking?

SmileDirectClub wholesale?

Does Smile Direct Club ever have sales?

Does SmileDirectClub have a Black Friday Ads page?

Does SmileDirectClub have a Cyber Monday ad this year?

Shipping & Returns Policies

Does SmileDirectClub offer site-wide free shipping?

Does Smile Direct Club offer free returns? What's their exchange policy?

SmileDirectClub international shipping?

Does SmileDirectClub have curbside pickup?

Payment Options

SmileDirectClub PayPal support?

SmileDirectClub debit card support?

Does SmileDirectClub accept Apple Pay?

Does SmileDirectClub accept Amazon Pay?

Does SmileDirectClub accept Shop Pay?

Does SmileDirectClub accept Alipay?

Financing Options

Does SmileDirectClub accept Affirm financing?

Does SmileDirectClub take Afterpay financing?

Does SmileDirectClub accept Sezzle financing?

Does SmileDirectClub take QuadPay?

SmileDirectClub Splitit financing support?

SmileDirectClub GreenSky financing support?

SmileDirectClub Snap Finance support?

Does SmileDirectClub take Four financing?

Customer Service Features

Does SmileDirectClub offer gift cards?

Does SmileDirectClub have a money-back guarantee?

SmileDirectClub loyalty or rewards program?

Does SmileDirectClub offer live chat support?

Can I cancel or change my SmileDirectClub order for free at any time?

How do I track my SmileDirectClub order?

How do I contact SmileDirectClub?

List of SmileDirectClub's social media pages?

Website Features

Does SmileDirectClub have a valid privacy policy? Is their website secure?

Product & Service Features

Does the SmileDirectClub offer retainers for me to purchase for after I've finished the alignment process?

How experienced are the orthodontists at SmileDirectClub's?

Is teeth whitening included in my SmileDirectClub's purchase?

Does SmileDirectClub's allow me to create my own mold at home?

Am I able to stop into SmileDirectClub's stores anywhere?

Does SmileDirectClub's offer free replacements if my alignment trays are lost or stolen?

How clear is an aligner from the SmileDirectClub?

How well do SmileDirectClub's alignment trays fit?

How fast does the SmileDirectClub straighten teeth?

Will SmileDirectClub's invisible braces be stained by coffee or tea?

Does SmileDirectClub take dental insurance?

Does SmileDirectClub fix overbite?

SmileDirectClub underbite?

SmileDirectClub crossbite?

How much does SmileDirectClub cost vs. competitors?

Marketing Programs

SmileDirectClub affiliate program?

Other Features

Is SmileDirectClub considered an ethical brand?

smiledirectclub.com
Rated 4.5 - 41 reviews
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SmileDirectClub Products

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About SmileDirectClub

SmileDirectClub is a mid-size company operating the e-commerce site smiledirectclub.com. SmileDirectClub sells its products and services in the teeth correction industry. SmileDirectClub is a very active brand when it comes to discounting and offering promo codes. SmileDirectClub has a mix of reviews among shoppers on Knoji, with 41 ratings and an average rating of 3.0 stars. SmileDirectClub scores very well compared to other brands in the teeth correction industry, providing 20 e-commerce features to better serve its customers.

SmileDirectClub's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that SmileDirectClub may not offer free shipping currently. Smiledirectclub.com free shipping review
Free Returns & Exchanges:
Yes
Our review: SmileDirectClub offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Smiledirectclub.com free return policies review
International Shipping:
No
Our review: It appears that SmileDirectClub may not offer international shipping currently. SmileDirectClub international shipping review
Curbside Pickup:
No
Our review: It appears that SmileDirectClub may not offer curbside pickup currently. SmileDirectClub curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that SmileDirectClub may not accept PayPal currently. SmileDirectClub PayPal support review
Debit & Prepaid Cards:
Yes
Our review: SmileDirectClub accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. SmileDirectClub debit & prepaid cards review
Apple Pay:
No
Our review: It appears that SmileDirectClub may not accept Apple Pay currently. SmileDirectClub Apple Pay support review
Amazon Pay:
No
Our review: It appears that SmileDirectClub may not accept Amazon Pay currently. SmileDirectClub Amazon Pay support review
Shop Pay:
No
Our review: It appears that SmileDirectClub may not accept Shop Pay currently. SmileDirectClub Shop Pay support review
Alipay:
No
Our review: It appears that SmileDirectClub may not accept Alipay currently. SmileDirectClub Alipay support review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that SmileDirectClub may not offer official coupons page currently. Smiledirectclub.com official coupons page review
AARP Discounts:
No
Our review: It appears that SmileDirectClub may not offer AARP discounts currently. SmileDirectClub AARP discounts review
Military Discounts:
Yes
Our review: SmileDirectClub offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for SmileDirectClub on their military discounts page. SmileDirectClub veteran's discount policies review
Student Discounts:
No
Our review: It appears that SmileDirectClub may not offer student discounts currently. SmileDirectClub student discount policies review
Price Matching:
No
Our review: It appears that SmileDirectClub may not offer price matching currently. SmileDirectClub price adjustment policies review
Birthday Discounts:
No
Our review: It appears that SmileDirectClub may not offer birthday discounts currently. SmileDirectClub birthday discounts review
Senior Discounts:
No
Our review: It appears that SmileDirectClub may not offer senior discounts currently. Smiledirectclub.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that SmileDirectClub may not offer teacher discounts currently. Smiledirectclub.com teacher discounts review
Rewards Programs:
No
Our review: It appears that SmileDirectClub may not offer rewards programs currently. SmileDirectClub rewards program review
Competitor Coupons:
No
Our review: It appears that SmileDirectClub may not accept competitor coupons currently. SmileDirectClub competitor coupons review
Coupon Stacking:
No
Our review: It appears that SmileDirectClub may not allow coupon stacking currently. Smiledirectclub.com coupon stacking review
Wholesale Purchasing:
Our review: Our team is still researching SmileDirectClub's wholesale purchasing options. Check back soon for update. Smiledirectclub.com wholesale purchasing review
Sales Events:
No
Our review: It appears that SmileDirectClub may not offer sales events currently. SmileDirectClub sales events review
Black Friday Ads Page:
No
Our review: It appears that SmileDirectClub may not offer Black Friday Ads Page currently. Smiledirectclub.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that SmileDirectClub may not offer Cyber Monday sales currently. SmileDirectClub Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: SmileDirectClub offers gift cards and discounted gift cards during special promotional events. Find gift cards for SmileDirectClub. with their gift card program. See policies and program details on their gift cards page. Smiledirectclub.com gift cards review
Money-back Guarantee:
Yes
Our review: SmileDirectClub offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Smiledirectclub.com money-back guarantee policy review
Loyalty Programs:
Yes
Our review: SmileDirectClub offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Smiledirectclub.com loyalty programs review
Live Chat:
Yes
Our review: SmileDirectClub offers live chat for qualifying orders and customers, according to their live chat policies. See policies and program details on their live chat support page. Smiledirectclub.com live chat support review
Order Changes/cancellations:
Yes
Our review: SmileDirectClub allows order changes/cancellations for qualifying orders and customers, according to their order changes/cancellations policies. See policies and program details on their modification & cancellation policies page. Smiledirectclub.com modification & cancellation policies review
Order Tracking:
Our review: Our team is still researching SmileDirectClub's order tracking support. Check back soon for update. Smiledirectclub.com order tracking review
Contact Information:
Yes
Our review: SmileDirectClub offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. SmileDirectClub contact information availability review
Social Media Pages:
Yes
Our review: SmileDirectClub offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. SmileDirectClub social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that SmileDirectClub may not accept Affirm financing currently. Smiledirectclub.com Affirm financing review
Afterpay Financing:
No
Our review: It appears that SmileDirectClub may not accept Afterpay financing currently. SmileDirectClub Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that SmileDirectClub may not accept Sezzle financing currently. SmileDirectClub Sezzle financing review
QuadPay Financing:
No
Our review: It appears that SmileDirectClub may not accept QuadPay financing currently. SmileDirectClub QuadPay financing review
Splitit Financing:
No
Our review: It appears that SmileDirectClub may not accept Splitit financing currently. Smiledirectclub.com Splitit financing support review
GreenSky:
No
Our review: It appears that SmileDirectClub may not accept GreenSky currently. SmileDirectClub GreenSky review
Snap Finance:
No
Our review: It appears that SmileDirectClub may not accept Snap Finance currently. SmileDirectClub Snap Finance review
Four Financing:
Our review: Our team is still researching SmileDirectClub's Four financing support. Check back soon for update. Smiledirectclub.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: SmileDirectClub offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Smiledirectclub.com website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: SmileDirectClub does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. SmileDirectClub affiliate marketing programs review
View all features

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