Does Smile Direct Club offer free returns? What's their exchange policy?

What's Smile Direct Club's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Smile Direct Club for a full refund? Do I need a receipt to return my item to Smile Direct Club? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, SmileDirectClub does offer free returns & exchanges.
Knoji Staff
138
Posted Aug 15, 2018

Yes, SmileDirectClub does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out SmileDirectClub's homepage for additional pages with information on returns and exchanges.

Learn more at smiledirectclub.com.

Shopping tip: (December 19, 2018): Use promo code RAELYNNSMILES to save 50% off at smiledirectclub.com — redeem it here. You can also view more SmileDirectClub promo codes.

Update: we've found 31 more dental care stores that currently offer free returns & exchanges and 1,107 health & beauty stores that are offering free returns & exchanges . You can also view all 6,622 stores that offer free returns & exchanges across all categories.

This user rated SmileDirectClub's returns & exchanges policies: 5.0
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Rated 4.1 - 11 reviews

About SmileDirectClub

SmileDirectClub is a major dental care company operating the e-commerce site smiledirectclub.com. SmileDirectClub sells its products and services in the dental care vertical, offering discounts and promo codes to its customers infrequently. SmileDirectClub is very well-regarded among shoppers on Knoji, with 11 ratings and an average rating of 4.1 stars. SmileDirectClub scores well compared to other brands in the dental care industry, providing 6 e-commerce features to better serve its customers.

SmileDirectClub's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
SmileDirectClub offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that SmileDirectClub may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that SmileDirectClub may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
SmileDirectClub accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that SmileDirectClub may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that SmileDirectClub may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
SmileDirectClub supports a promo code box on their website. Check the SmileDirectClub promo codes page for the latest coupon codes from SmileDirectClub. Read full answer >>
Sales:
Maybe
It appears that SmileDirectClub may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that SmileDirectClub may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that SmileDirectClub may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that SmileDirectClub may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that SmileDirectClub may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that SmileDirectClub may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that SmileDirectClub may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that SmileDirectClub may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that SmileDirectClub may not offer contact information currently. Read full answer >>
Gift Cards:
Maybe
It appears that SmileDirectClub may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that SmileDirectClub may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that SmileDirectClub may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that SmileDirectClub may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that SmileDirectClub may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
SmileDirectClub offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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